With the Kogan Mobile App, you can recharge your account in just a few taps. Plus, you can check your account balance, usage, and expiry date and manage your settings – all from your mobile device.
To recharge your account:
- Download the Kogan Mobile App from the App Store or Google Play
- Open the app and log in with your Kogan Mobile number and password
- Tap the ‘Recharge’ button
- Enter the amount you would like to recharge
- Select your payment method and enter your payment details
- Tap ‘Recharge’ to confirm
Recharge with SMS/Code:
If you recharge with your Kogan mobile, then simply text on 12612. Your sim card automatically recharges after payment confirmation.
That’s it! Your account will be recharged, and you’ll be ready to keep using your Kogan Mobile service.
If you have any questions about how to recharge your account or if you need any help, the Kogan-friendly Customer Care team is available 24/7. Give a call on 1300 056 426 or chat with kogan online.
How to recharge Kogan’s mobile with the voucher?
It’s easy to recharge your Kogan Mobile with a voucher! Just follow these simple steps:
- Find a Kogan Mobile voucher. You can purchase a voucher from various places, including our website, retail stores, or from one of our authorized re-sellers.
- scratch off the silver panel on the back of the voucher to reveal the 16-digit recharge code.
- Go to recharge.koganmobile.com, enter your recharge code and follow the prompts.
- If you’re on a monthly plan, your recharge will extend your expiry date by the number of days that are left on the voucher. If you’re on a pay-as-you-go plan, your recharge will top up your account with the amount of credit on the voucher.
And that’s it! You’ve successfully recharged your Kogan Mobile account using a voucher.
How to cancel Kogan mobile services?
Kogan Mobile is one of the market’s most affordable mobile phone plans, but what happens when you want to cancel your service? It can be a little confusing, but we’ve got you covered. Here’s everything you need to know about canceling your Kogan Mobile service.
First, if you’re within your 14-day cooling-off period, you can cancel your service without incurring any fees. Simply contact Kogan Mobile customer service on 1300 130 905 and request a refund.
If you’re outside the cooling-off period, you’ll need to cancel your service by giving us 30 days’ notice. You can do this by logging into your My Account online or calling customer service on 1300 130 905.
Once we receive your cancellation request, we’ll process it and send you a final bill for any outstanding charges. This will include any early termination fees and pro-rata charges for the remainder of your current billing period.
Once your final bill is paid, your service will be officially canceled, and you’ll be free to move on to another provider.
We know canceling can be a hassle, but we hope this guide has made the process easier for you. Kogan’s customer service team is always happy to help if you have further questions.
Is Kogan mobile good?
Kogan Mobile is a great option for those looking for an affordable and flexible mobile phone plan. The company offers a wide range of plans that are suitable for a variety of budgets and needs. You can choose from various data and call options and add-ons such as international calls and texts.
One of the great things about Kogan Mobile is that you can tailor your plan to suit your usage. You can choose a lower-priced plan if you only need a small amount of data. And if you need more data, you can add it on. This means that you’re never paying for more than you need.
Kogan Mobile also offers some great value-added features. For example, you can get unlimited international calls and texts on some of their plans. This can save you a lot of money if you frequently need to stay in touch with family or friends overseas.
So, is Kogan Mobile a good choice for you? If you’re looking for an affordable and flexible mobile phone plan, then the answer is yes!
How to get Kogan mobile auto recharge refund?
We’re all familiar with the feeling of being ripped off by a company. Whether it’s an unexpected bill, a service that’s not up to scratch, or a product that’s not as advertised, it’s always frustrating.
But what do you do when you feel like a mobile phone company has ripped you off?
If you’re a Kogan Mobile customer, you might be wondering how to get a refund for your auto recharge.
Here’s what you need to know.
What is auto-recharge?
Auto recharge is a feature offered by some mobile phone companies that automatically top up your account balance when it falls below a certain amount.
It’s designed to be a convenient way to ensure you never run out of credit, but it can also be costly to top up your phone if you’re not careful.
How does auto recharge work?
When you sign up for auto-recharge, you’ll need to provide your credit card details. Your account will then be automatically topped up when your balance falls below a certain amount, typically $10 or $20.
The amount you’re charged will depend on your mobile phone plan. For example, if you’re on a $30 per month plan, you’ll be charged $3 for a $10 top up or $6 for a $20 top up.
What are the benefits of auto recharge?
Auto recharge can be a convenient way to ensure you never run out of credit. It can also be a useful way to spread the cost of your mobile phone bill if you’re on a tight budget.
However, it’s important to be aware of the potential downsides of auto recharge before you sign up for it.
What are the downsides of auto recharge?
The main downside of auto recharge is that it can be easy to forget that you’re signed up for it, and you could end up being charged for a top-up that you didn’t need.
It’s also important to remember that you’ll be charged for each top up, even if you don’t use all of the credit. For example, if you’re on a $30 per month plan and charged $3 for a $10 top-up, you’ll only have $7 credit.
If you’re not careful, auto recharge can cost you more than you bargained for.
How to cancel auto-recharge?
If you decide that auto recharge isn’t for you, it’s easy to cancel it.
You can cancel auto recharge by logging into your account online, or by calling customer service.
Once you’ve cancelled auto-recharge, you’ll need to make sure you top up your phone manually to avoid running out of credit.
How to get a refund for auto-recharge?
If you feel like you’ve been ripped off by auto-recharge, you cannot get a refund on the autorecharge of Kogan mobile.
After subscribing to Kogan Mobile’s any sim package, you cannot get a refund back because it is a prepaid service.
Kogan Mobile auto recharge refund policy
Kogan Mobile has a strict no refund policy for auto recharge.
This means that if you sign up for auto-recharge, you’re not entitled to a refund, even if you cancel it.
If you’re unhappy with Kogan Mobile’s auto recharge policy, contact the Telecommunications Industry Ombudsman (TIO) to lodge a complaint.
The TIO is an independent body that deals with complaints about telecommunications companies.
How to contact Kogan Mobile customer service
If you need to contact Kogan Mobile customer service, you can call 1300 130 753 or log into your account online.
What is Kogan mobile auto recharge?
Kogan Mobile Auto Recharge is a service that allows you to recharge your Kogan Mobile account automatically. This means that you can set up a recurring payment so that your account is automatically recharged regularly without you having to do anything.
This can be a great way to make sure that you never run out of credit, and it can also help you to manage your finances better. If you are someone who often forgets to recharge their account or doesn’t have the time to do it regularly, then Kogan Mobile Auto Recharge can be a lifesaver.
To set up Kogan Mobile Auto Recharge, you must have a credit or debit card registered to your account. You can set up a recurring payment, so your account is automatically recharged regularly.
It’s important to note that Kogan Mobile Auto Recharge is separate from Kogan Mobile’s normal prepaid recharge service. This means you will need to have a credit or debit card registered to your Kogan Mobile account to set up the service.
Once you have set up Kogan Mobile Auto Recharge, you can choose how often you want your account to be recharged. You can choose to have it done daily, weekly, or monthly.
You can also choose the amount of credit you want to be recharged each time. For example, you might want your account recharged with a $10 credit each time.
Once you have set up Kogan Mobile Auto Recharge, you don’t need to do anything else. Your account will be automatically recharged on the schedule that you have set up.
If you ever need to cancel Kogan Mobile Auto Recharge, you can do so easily by logging into your account and going to the ‘Cancel auto recharge’ page.
Kogan Mobile Auto Recharge is a great way to make sure that you never run out of credit, and it can also help you to manage your finances better. If you are someone who often forgets to recharge their account or doesn’t have the time to do it regularly, then Kogan Mobile Auto Recharge can be a lifesaver.